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C.D.E.S. Career Development Education Services

CPD Courses for RCIC-RISIA, Lawyers & Paralegals

Since 2019


Professional CONTINUED EDUCATION (CLE/CPD)


Managing Client Expectations Without Losing the Client

  • 12 Nov 2026
  • 12 Nov 2027
  • Video CPD (1.5 Hours Substantive) - Educator: Caroline Makau, RCIC-IRB (L3)

Registration

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Title: Managing Client Expectations Without Losing the Client

Description:

Managing the gap between "Processing Times" on the IRCC website and the reality of the 2026 backlog. This course provides scripts and systems for regular client updates that maintain trust even during delays.


Prepared and presented specifically for RCICs and RISIAs.

On-Demand Video Format: Registrants enjoy 24/7 online access to this course until its expiration. In accordance with CICC policy, access remains available until June 30 of the current CPD reporting year.

Note: It is the registrant’s responsibility to review the regulator's official regulations regarding CPD reporting and expiration policies.
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