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C.D.E.S. Career Development Education Services

CPD Courses for RCIC-RISIA, Lawyers & Paralegals

Since 2019


Professional CONTINUED EDUCATION (CLE/CPD)


Managing Client Expectations Without Losing the Client

  • 12 Nov 2026
  • 11:00 AM - 12:30 PM
  • Live Webinar CPD (1.5 Hours Substantive) - Caroline Makau, RCIC-IRB (L3)

Registration


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Title: Managing Client Expectations Without Losing the Client


Description:

Managing the gap between "Processing Times" on the IRCC website and the reality of the 2026 backlog. This course provides scripts and systems for regular client updates that maintain trust even during delays.

This seminar is specifically designed and presented for RCICs and RISIAs.


Live Format:
Join us for an interactive experience where you can engage with the educator and fellow registrants in real-time. Please ensure you access the session at the scheduled date and time provided in your registration instructions.


Note: Registrants are responsible for reviewing the College's regulations regarding CPD reporting and expiration policies

Terms and conditions


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